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Virginia Mason Medical Center: Patients & Visitors

  • Hospital and clinic visitor information: Virginia Mason Medical Center

    Effective Aug. 24, 2022

    Virginia Mason Medical Center is restricting visitors to the hospital to protect the safety of our patients, their family members, and our care teams due to recent COVID-19 activity in the community. Our priority is the safety and care of our patients, team members, and visitors.

    Before you visit: All visitors must comply with screening and mask requirements when entering the building. Visitors with symptoms will not be allowed to enter, and visitors must wear masks for the entirety of their stay.

    We understand it is a difficult time for our patients and their loved ones. These restrictions are very important for the health and safety of our patients and staff, and those who do not comply may have visitation access revoked. Please contact the hospital or your medical provider if you have any questions about the visitor policy.

    Hospital visitation

    As a response to the current community and facility COVID-19 situation, visitation may vary based on inpatient unit. Generally, we are allowing one designated visitor per day for many of our hospital units. Visiting hours will be 8 a.m. to 8 p.m. (last entry at 7 p.m.).

    Some hospital units will be closed to routine, in-person visits to our hospitalized patients. Entry through the main hospital lobby on Central Pavilion 4 (off of Seneca St.) to obtain a visitor sticker is required.

    If your stay is on a closed unit, we encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, Facetime, Skype and other means.

    We recognize there are times when having a visitor or family member present is crucial. Visitors on closed units will be allowed based on the exceptions listed below:

    • Patients newly admitted may have one designated visitor for 60 minutes in the patient’s room.
    • Patients undergoing surgery may have one designated visitor immediately after the procedure for 60 minutes in the patient’s room.
    • Patients who are hospitalized for longer than 7 days, may have one designated visitor per week for 60 minutes in the patient’s room.
    • Patients who are at the end of life.

    Please note, approved visitors are subject to the following guidelines:

    • Approved visitors will not be allowed if they have symptoms of respiratory infection (fever, runny nose, cough, shortness of breath) or have been exposed to someone testing positive or awaiting results. 
    • All visitors/companions will self-screen at entry.
    • Visitors must be masked at all times in the facility except with food and drink in the hospital cafeteria.
    • All visitors must check in at Nursing Station prior to entering the patient's room and must remain in the room during the visit, except for patient privacy, use of the restroom or meals in the cafeteria.
    • Visitors under the age of 16 will not be allowed except under extraordinary circumstances.
        

    Clinic visit information

    Changes to outpatient guidelines: Virginia Mason Medical Center is limiting our outpatient companion guidelines as part of our continued desire to protect the safety of our patients, their family members and our care teams. Outpatients are strongly encouraged to attend their appointments alone. Patients who have an appointment at a Virginia Mason clinic, laboratory, radiology, as well as those visiting the Emergency Department, may have one person accompany them, only if necessary.

    Cell phone waiting lot: The Terry and University parking lot will be available for companions of clinic or hospital patients who are waiting outside Virginia Mason Medical Center downtown facilities. The Lindeman Pavilion restrooms will also be available to companions while they are waiting.

Contact us

206-624-1144

Virginia Mason Medical Center

1100 9th Ave.

Seattle, WA 98101

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