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Patient Information

Find out everything you need to know about your journey as a patient with Virginia Mason Franciscan Health, from what to bring to the hospital to what to expect when you’re discharged. Here are some helpful resources for navigating your hospital stay:

Your hospital stay

Plan ahead for your hospital stay so you know what to expect. 

Electronic medical records

Learn how to access your electronic medical record via MyChart and MyVirginiaMason.

Patient rights and responsibilities

Educate yourself and ask questions about your rights and responsibilities as a patient.

Patient stories

Our patient stories speak volumes about the compassionate care we provide to patients and families. See how we’re making a difference and helping people live longer, healthier lives. Watch videos.

Focused on you

Nothing matters more than your health, and at Virginia Mason Franciscan Health, we put you at the center of everything we do. If there’s anything we can do to make your visit more comfortable, please ask any member of our team or contact Patient Relations.

Patient safety

When you entrust your care to us, we strive to provide care in the safest environment possible. If you have a concern about patient safety, quality of care or other problem, we encourage you to first discuss them with your physician or ask to speak with the manager of that area. Please call our Patient Safety Hotline at 253-426-6289 if you have concerns about safety that have not been addressed.