Virginia Mason Medical Center: Other Services

A Center of Excellence is a medical program that provides the most expert and highest level of patient care. They treat complex medical conditions while meeting the most rigorous quality, safety, and patient experience standards to provide successful results. These programs were designed to improve patient access to world-class care across the country. Many of our Centers of Excellence patients are out of state and don’t have access to exceptional quality care closer to home. Learn more.

Our nondenominational chaplains are available to provide counseling, compassionate listening, crisis intervention, grief and bereavement resources and patient advocacy. Contact the Department of Spiritual Care by calling 206-583-6463. Chaplains are available by pager 24 hours a day. Referrals may be left on voicemail, or for immediate assistance, call the operator to request the chaplain on call.

The Care for the Colleague Program helps support team members after an unanticipated clinical event, compassion fatigue, despair or other difficult events. Peer supporters will reach out to provide confidential support and empathy. Call 206-583-6463 for more information.

The chapel is located on level 4 between Admitting and the gift shop. The chapel is set aside as a space for quiet reflection and prayer for patients, family and staff. It is open 24 hours a day, seven days a week.

Virginia Mason Medical Center provides qualified medical interpreters to all our limited-English-proficiency and hearing-impaired patients. Our video remote interpreting (VRI) machines can translate 175 languages, including American Sign Language (ASL), sign for the hearing impaired. We have connections to 75 languages and dialects via phone when you call. Our Emergency Department has two VRI machines ready to assist with patient translation needs.