Your thoughts about the care we deliver at Virginia Mason Medical Center are important to us. You’re welcome to complete our online comment card below.
Facilities to send compliments or concerns about include:
We encourage you to share your thoughts and concerns with your nurse, doctor or other staff member. Should any problems not be resolved to your satisfaction, you can contact our Patient Relations Department.
Note: Due to the pandemic, we are struggling with increased patient feedback and staffing shortages. We ask that you please be patient as we work diligently to meet your needs. You can be assured that all patient comments and feedback received on the online form above will be carefully reviewed.
If you prefer, write, call or fax us at:
Patient Relations Department
Virginia Mason Medical Center
P.O. Box 900
Mail Stop: C1-PTR
Seattle, WA 98111-0900
If your concern relates to billing, our team will be happy to handle any financial questions you may have.
We’re dedicated to providing an excellent patient experience and creating healthier communities throughout the Puget Sound region.
Find frequently asked questions about billing, medical records, appointments, locations and more.