This hospital is at visitation level 2 (visitation with restrictions). We recognize it is a difficult time for our patients and their loved ones. These restrictions are very important for the health and safety of our patients and staff, and we appreciate your understanding and support.
All visitors must comply with screening and mask requirements when entering the building. Visitors with symptoms will not be allowed to enter, and visitors must wear approved masks for the entirety of their stay.
There is no in-person visitation permitted for COVID-19 positive and suspected patients.
Patients who do not comply may have visitation access revoked. Please contact the hospital or your medical provider if you have any questions about the visitor policy.
A cash machine is located on Level 1, near the main lobby and the Gift Shop.
Patients and visitors may quietly use personal cellular phones inside the hospital so long as the devices do not interfere with patient privacy or the hospital̠s healing environment.
A phone is located in each patient̠s room. For local calls, dial 88 and then the phone number. For long-distance calls, dial 0 to reach the operator who will place the call for you. All long distance calls from patients̠ rooms are toll-free.
There is a pay phone in the main lobby of the hospital.
Our patients are provided meals approved for their unique health conditions by a team of health care professionals and prepared with each patient̠s treatment and recovery in mind.
Visitors to the hospital may purchase snacks or hot meals in the cafeteria, located on the Ground Level. The cafeteria is open for breakfast, lunch and dinner seven days a week.
The deli is on Level 1, near the main lobby and Admitting department. It is open Monday through Friday and serves hot and cold foods along with refreshments.
Lost and found items are taken to the hospital̠s Security Office.
$5 fee per vehicle, per visit for valet parking service. $2 fee per vehicle, per visit with a disabled placard. The valet parking locations are:
Emergency entrance (co-located with Heart and Vascular entrance)
Several self-parking locations are located around and near the hospital; each is well marked with signage and within easy walking distance of the hospital and outpatient center. Parking is also available in the outpatient center̠s garage, which can be entered between I and J streets, immediately west of the outpatient center.
If you have a non-emergency need, such as locating a parked car, accessing a locked parking facility or for valet retrievals on Saturday and Sunday, call Security at 253-426-4888.
Regular visiting hours are generally from 11 a.m. to 8:30 p.m. daily for all areas of the hospital.
After regular visiting hours, visitors to the hospital must enter through the Emergency Services department and check in at the nurse station. From there, a security officer escorts visitors to the patient̠s room.
To protect the health of babies, there are times, such as during an epidemic of pertussis (whooping cough), children under 18 years old may not enter the Family Birth Center unless they are siblings of the baby. Thank you for your cooperation.
Children under 12 should be accompanied by an adult when visiting the hospital.
Visitors may be required to follow certain procedures, depending on the condition of the patient. The nurse staff will provide specific instructions for visiting these patients.
Patients and visitors with laptops and other wireless devices will find fast, convenient and free broadband service in the Emergency Services department, cafeteria and select waiting areas.
Users should note the connection is not encrypted and users assume all responsibility for access.