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Vendor Information
Vendor Guide for Doing Business at Virginia Mason
Virginia Mason values the contribution of the supply industry in the care of our patients. To ensure that the patient is always put first, Virginia Mason will continue to provide access to authorized vendor representatives. Access and the ability to conduct marketing practices are considered a privilege and therefore contingent on the representatives' compliance with the policies and procedures set forth below.
Attention:All Supply Vendor Representatives who provide medical and operational supplies, devices, and implants to Virginia Mason must be registered and credentialed with Symplr.
- Access: Virginia Mason requests that all vendors report directly to the Hospital Dispatch Office, Hospital Level 3, via the hospital entrance at Terry Avenue and Seneca Street, for proper check-in procedure. Read this letter about enhanced security measures.
- Pharmaceutical industry representative access update (April 2023)
- Pharmaceutical industry representative access update (April 2023)
- ID Badge: All vendors must register with Symplyr before being able to obtain access to Virginia Mason campus.
- Appointments: All contact with Virginia Mason staff will be via appointments only. All appointments are to be made by phone or email. Absolutely no cold calling or loitering.
- Parking: All vendors are required to park in non-Virginia Mason commercial locations. Parking at the Seneca St. loading dock is prohibited.
- Personal Items: Virginia Mason is not responsible for vendor's personal items, nor does Virginia Mason have secure storage space. All personal items brought in to procedural areas must be non-porous and be able to be wiped down.
- Restricted Areas: The Virginia Mason Hospital Lobby and Cafeteria are open to all vendors. All other areas are considered to be restricted – no access.
- Loss of Privileges: Failure to comply with approved procedures may result in the loss of access privileges at Virginia Mason for all representatives for that manufacturer.
- Vendor Loaner Instrument Agreement: Vendor Reps – Access and complete the vendor loaner instrument agreement. After you submit the online form, an electronic copy will be sent to: Surgery Scheduling, Sterile Processing and OR case coordinators. You may obtain a copy of the form for your records when you deliver your product to the Sterile Processing Department at Virginia Mason. We ask that you complete this form at least 72 hours prior to the scheduled surgery procedure, and deliver your loaner instrument sets 48 hours prior to the scheduled surgery procedure. If you are unable to meet this request, call 206-625-7373, ext. 61338, to inform the Sterile Processing Department. Use the vendor loaner instrument agreement form.
- Vendor Policies