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Specialty Pharmacy Services For Patients

Welcome to Madrona Pharmacy. Our team assists patients who are taking high-cost and complicated medications, called specialty medications. We work closely with you and your providers to help manage your medication.

How to contact Madrona Pharmacy

For prescription refill requests, you can contact Madrona Pharmcy through your existing MyVirginiaMason or MyChart account:

Or, you can call us toll-free at 877-727-9705 (TTY: 206-223-7698).

If this is a medical emergency, please call 911 or go to the nearest emergency room.

If you do not have a MyVirgniaMason or MyChart account, please use the form below to contact Madrona Pharmacy. We will reply to your message as soon as possible.

For urgent prescription questions, a pharmacist is available 24 hours a day/7 days a week.

Why Madrona Pharmacy?

  • Pharmacists can review your medical history via your electronic health record to ensure your safety with other medical diagnoses and medications
  • Centralized access to your labs, imaging and more
  • Direct communication with your health care providers
  • Personalized care by our dedicated pharmacy staff
  • Pharmacists are integrated members of your health care team
  • Skip the phone – contact your pharmacy team through MyVirginiaMason or MyChart
  • Coordination of medication delivery with your changing schedules
  • Pick up prescriptions in person or have medications delivered to your home
  • Prescriptions that fit your lifestyle
  • Efficient over-the-phone interpreter services are available

What our patients are saying

“Every member of your team has been exemplary in providing what we need. They have, in fact, gone above and beyond to help us. We are forever grateful!”

“I have been on specialty drugs for over 1 year and have used two pharmacies prior to switching to Madrona. They are hands down the best team who provide compassionate care to me every time I need their assistance.”

“Your technicians and staff are excellent! Polite, informative, accurate, and helpful especially Luke."

Financial services

You may be eligible to be screened for additional financial assistance, such as through manufacturer programs and charity foundations.

More information

If you are a provider, view more information here.