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Specialty Pharmacy Services at Madrona Pharmacy
Madrona Pharmacy is a joint venture between Virginia Mason Franciscan Health and Confluence Health to expand specialty pharmacy services across the Pacific Northwest. This unique partnership will increase access to vital specialty medicines for patients with rare or complex conditions.
A specialty pharmacy dispenses medications that treat complex, chronic or rare conditions such as:
- Allergy/Respiratory
- Cardiology
- Hepatitis
- HIV and AIDS
- Infectious disease
- Inflammatory conditions
- Multiple sclerosis
- Oncology
- Rare disease
- Rheumatoid arthritis
Madrona Pharmacy not only provides these medications to you, but also provides clinical support in safely managing your medication therapies. We dedicate ourselves to providing our patients excellent and timely customer service.
Specialty pharmacy services
Our accredited specialty pharmacy services include a team of highly trained pharmacists, technicians, nurses, and other patient care and disease management team members. We work in close partnership with your health care providers to offer personalized care, such as:
- Comprehensive patient education
- Ensuring appropriate medication use, including symptom management
- Helping patients connect with resources to provide financial assistance with out-of-pocket costs
What our patient can expect
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Your provider will send the prescription to Madrona Pharmacy. Our team will begin the process of enrolling you in our personalized specialty pharmacy service.
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Our team will contact your insurance company to request coverage of the medication. This process is often called a “prior authorization.”
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The price for a specialty pharmacy medication may still be high, even if your insurance company pays the majority of the cost. Our patient advocate team will research various financial assistance options to help lower your drug therapy cost.
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A clinical pharmacist or nurse will help you learn about your medication, either during your clinic visit, when picking up your medication at the pharmacy, or over the telephone. We will provide a variety of clinical pharmacy services to provide support during your treatment.
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We will contact you to determine whether you would prefer to pick up at our pharmacy location or if you would like your medication delivered.
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We will call you with refill reminders to help prevent missed doses.
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We provide medication-specific tools for success, including patient education sheets, pillboxes, sharps containers and other items to help you succeed on your drug therapy.
Get more information
Specialty pharmacy location
Madrona Pharmacy (formerly Virginia Mason Georgetown Specialty Pharmacy)
5959 Corson Ave. S., Suite C-1
Seattle, WA 98108
Phone:
- Local: 206-341-3300
- Toll-free: 877-727-9705
Hours of Operation:
- Monday-Friday, 8 a.m. - 4:30 p.m.
