Phone service disruption causing longer-than-normal call wait times

April 7, 2025

Due to an unexpected service disruption, some Virginia Mason Franciscan Health phone systems are experiencing longer-than-normal call wait times. We appreciate your patience and understanding as we work to resolve the issue as quickly as possible and apologize for the inconvenience.

If your call is urgent, please stay on the line and we will assist you as soon as we can. If you are calling with a life-threatening emergency, please call 911. If you are trying to reach a family member, use a cell phone if possible.