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Choosing the Right Level of Care

Choosing the right level of care isn’t always simple. Below we provide a quick summary of Virginia Mason Franciscan Health’s primary care, urgent care and emergency services, so knowing where to go is one less thing you’ll have to worry about.

  • Primary care: Your long-term partner

    If the situation doesn’t require immediate care, turn to your primary care provider. They can provide routine health exams; regular screenings; vaccinations; prescription refills; and treat illnesses like the flu and ear infections, and minor injuries, partnering with you to follow your overall health.

  • Urgent/walk-in care: Same-day care, no appointment necessary

    For those times when you need care the same day, but your provider isn’t available—such as evenings and weekends—urgent care offers walk-in appointments and extended hours. Virginia Mason Franciscan Health clinics provide digital X-ray, stitches and care for minor injuries and illnesses, like cuts, lacerations, minor burns, sprains and infections.

    Visit urgent/walk-in care for: 

    • Allergic reaction
    • Bladder infection 
    • Cold and flu symptoms
    • Cuts, scrapes, bites, burns or rashes
    • Earaches or headaches
    • Low-grade fevers
    • Pink eye
    • Simple fractures (bones not broken through skin)
    • Sinus infections
    • Sprains or strains
    • Vomiting or diarrhea 
  • Emergency care

    Life-threatening emergencies and trauma require emergency treatment. If you or a loved one has serious symptoms, go to the nearest hospital Emergency Services department or call 911 immediately. Our Emergency Services departments are open 24 hours a day. Symptoms that require emergency care include:

    • Chest pain or other symptoms of a heart attack
    • Coughing or vomiting blood
    • Deep cuts or bleeding that won’t stop
    • Difficulty breathing or shortness of breath
    • Numbness in the face, arm or leg
    • Seizures
    • Severe abdominal pain
    • Severe burns
    • Sudden blurred vision
    • Sudden dizziness, weakness, loss of coordination or balance
    • Sudden, severe headache
    • Any other condition you believe is life-threatening