COVID-19

If you or a loved one have any symptoms of COVID-19, please contact your regular provider, schedule a Virtual Urgent Care visit or go to one of our Prompt Care or Urgent Care clinics to be screened.

Seek emergency medical treatment immediately by calling 911 or going to the nearest emergency department if you or a loved one have any of these symptoms: trouble breathing, persistent pain or pressure in the chest, new confusion, inability to wake or stay awake, bluish lips or face.

Virtual Clinic Visits – See your primary care or specialty care provider from your home 

• Whether you are a new patient or you need to see your regular physician or provider for a medical issue, you can do so from the comfort of your home.
• When you call for any non-urgent appointment, ask if the clinic offers Zoom and if your appointment is appropriate for a virtual visit. You can download Zoom here. Clinic staff will explain how to access Zoom from either your mobile device or desktop computer, and will give you the Zoom ID to use. You do not have to create a Zoom account to use this service.
• All aspects and quality of the visit are similar to an in-person visit, including cost and copays, if required. Most payers cover virtual visits.
• Rest assured we never record virtual visits, and they are encrypted to ensure patient privacy.
• To learn more about the process, watch our Virtual Visits video.
• Virtual care for Virginia Mason Medical Center patients
  • If you are a patient at Virginia Mason Medical Center and use MyVirginiaMason, you can schedule a virtual care appointment by calling 206-223-6881 or by logging into your MyVirginiaMason account.

If you or a loved one have mild respiratory symptoms suggesting Coronavirus (COVID-19) such as cough, low-grade fever or mild respiratory problems, schedule a Virginia Mason Franciscan Virtual Urgent Care visit today.

If you or a loved one have a fever, cough or any other symptoms associated with COVID-19 or were exposed to someone with COVID-19, we recommend that you visit one of our Prompt Care or Urgent Care Clinics, or contact your Primary Care Provider to be assessed for COVID-19. 

We no longer provide COVID testing for asymptomatic patients who require COVID testing for travel or work at our Prompt and Urgent Care locations. Those patients will be referred to their primary care provider or their local community COVID testing sites (including Walgreens and CVS). This is due to increasing volumes of symptomatic and sometimes very sick respiratory patients at our prompt and urgent care clinics.

COVID-19 testing is available at most of our primary and specialty care clinics by appointment. Please call ahead for more details.

COVID-19 Prompt Care and Urgent Care locations:  

• Franciscan Prompt Care - Bonney Lake 
• Franciscan Prompt Care - Canyon Road 
• Franciscan Prompt Care at St. Joseph 
• Franciscan Prompt Care - Burien 
• Franciscan Medical Clinic - Gig Harbor 
• Harrison Port Orchard Urgent Care 
• The Doctors Clinic Ridgetop East - Silverdale 
• Harrison Belfair Urgent Care 
• Franciscan Urgent Care - Bainbridge Island 
• Franciscan Urgent Care - Federal Way
• Franciscan Urgent Care - West Seattle
• Franciscan Urgent Care - Puyallup 
• Franciscan Urgent Care - University Place 

If you have severe symptoms such as high fever, shortness of breath or difficulty breathing, please go to the Emergency Services department to be evaluated.