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Virginia Mason Franciscan Health and One Medical Announce Collaboration Focused on Seamless Coordination Between Primary and Specialty Care

Nov. 9, 2023

With a shared commitment to transforming health care, Virginia Mason Franciscan Health, Washington State’s leading health system, and One Medical, a national virtual and in-office primary care organization, will collaborate to deliver seamless specialty care to One Medical members. This new relationship gives One Medical members in the greater Seattle area smoother access to over 2,000 world-class specialists as part of Virginia Mason Franciscan Health’s integrated network of providers, outpatient facilities and hospitals. One Medical currently has primary care offices in the Seattle neighborhoods of Ballard, Bellevue - Lincoln Square, Capitol Hill, Downtown Seattle, Fremont, Pike Place, South Lake Union, and Totem Lake.

One Medical was designed to improve the patient care experience at every touch point, including thoughtfully designed offices, appointments that start on time, and more time between patients and their provider. One Medical members enjoy 24/7/365 virtual care services through the One Medical mobile app, including on-demand video visits, secure provider messaging, “Treat Me Now” digital assessments for common health concerns, easy appointment booking, medical record access, prescription renewals and proactive reminders for follow-up care and referral needs. Consumer memberships are $199 per year, and One Medical works with employers across all sizes and industries throughout the U.S. who cover the membership fees as a benefit for their workforce. For added savings, Amazon Prime members can now add One Medical memberships as a Prime benefit for only $9 per month (or $99 annually), and additional family members (up to 5 additional family members) for $6 per month (or $66 annually) each. On-demand virtual offerings are included at no extra cost to the member, and most major insurance plans are accepted for appointments and lab services.

"Increasingly, health care consumers want patient-centered care delivered where they are, when they need it, with access via technology-driven solutions," says Ketul J. Patel, chief executive officer of Virginia Mason Franciscan Health and president of CommonSpirit Health's Northwest Region. "This new collaboration provides One Medical members with access to the region’s best specialty care providers, and together we'll be able to provide better continuity of care, a better patient experience and ultimately better health outcomes."

Virginia Mason Franciscan Health is a recognized leader in the Puget Sound for high quality care, clinical excellence and commitment to innovation. With ten hospitals in the region, including three large medical centers, the health system provides crucial access to critical care when communities need it most. Backed by a depth of specialty care providers, patients not only get the treatment they need, but receive care from experts in the field. Virginia Mason Franciscan Health is committed to innovative partnerships with organizations like One Medical, who share core values of improving the medical experience for patients by leveraging technology solutions and increasing access to value-based care, which lowers overall total health care costs for patients.

“We are thrilled to collaborate with Virginia Mason Franciscan Health to offer seamless coordinated care across primary and specialty settings to help deliver the highest levels of health, care and value,” said Trent Green, chief executive officer at One Medical. “Teaming up with Virginia Mason Franciscan Health further advances One Medical’s mission of transforming health care to improve the patient care experience in the Seattle area.”

About One Medical

One Medical is a membership-based and technology-powered primary care platform with seamless digital health and inviting in-office care, convenient to where people work, shop, live, and click. Our vision is to delight millions of members with better health and better care while reducing costs. Our mission is to transform health care for all through our human-centered, technology-powered model.

Headquartered in San Francisco, 1Life Healthcare, Inc. is the administrative and managerial services company for the affiliated One Medical physician-owned professional corporations that deliver medical services in-office and virtually. 1Life and the One Medical entities do business under the “One Medical” brand. One Medical is a subsidiary of Amazon and is a key part of Amazon’s mission to make it easier for customers to get and stay healthy.

About Virginia Mason Franciscan Health

Virginia Mason Franciscan Health is an integrated health system serving the Puget Sound region, offering access to some of the country's most prestigious experts and hospitals that are internationally known for superior quality. With a team of 18,000 team members, including nearly 5,000 employed physicians and affiliated providers, we unite the brightest healthcare minds in the region to provide world-class clinical excellence at 10 hospitals and nearly 300 sites of care throughout the Puget Sound area. We are proud to be the home of Bailey-Boushay House, the first skilled nursing and outpatient chronic care management program in the United States designed specifically to meet the needs of people with HIV/AIDS, and Benaroya Research Institute, which is internationally recognized for autoimmune disease research. We embrace our community's uniquely vibrant, active culture by providing holistic, personalized and patient-centered care. We are committed to caring for the most vulnerable in our communities, especially the poor and underserved, providing more than $300 million in community benefit – free, subsidized, and reduced cost health care and programs.

Virginia Mason Franciscan Health Media Contact
Kelly Campbell, Division VP, Marketing and Communications
[email protected]

One Medical Media Contact
Breanna Shirk, Director of External Communications
[email protected]