General Information: St. Anne Hospital

  • Hospital visitor restrictions

    Updated: May 12, 2022

    This hospital will be at visitation level 2 (visitation with restrictions). We recognize it is a difficult time for our patients and their loved ones. These restrictions are very important for the health and safety of our patients and staff, and we appreciate your understanding and support.

    Before you visit

    All visitors must comply with screening and mask requirements when entering the building. Visitors with symptoms will not be allowed to enter, and visitors must wear approved masks for the entirety of their stay.

    There is no in-person visitation permitted for COVID-19 positive and suspected patients.

    At this time, hospital visitors are allowed based on the following circumstances:

    • Hospital visitation limits are based on community transmission rates. Exceptions may occur to end of life. 
      • Visiting hours:
        • St. Anne Hospital (1 visitor per day) – Monday-Friday, 5 a.m.-7 p.m.; Saturday-Sunday, 7 a.m.-7 p.m.
        • St. Anthony Hospital (1 visitor per day) – 9 a.m.-5 p.m.
        • St. Clare Hospital (1 visitor per day)
        • St. Elizabeth Hospital (1 visitor per stay) – 5 a.m.-9 p.m.
        • St. Francis Hospital (1 visitors per stay)
        • St. Joseph Medical Center (1 visitor per day) – 9 a.m.-9 p.m.
        • St. Michael Medical Center (1 visitor per day) – 5 a.m.-9 p.m.
        • Virginia Mason Medical Center (No visitors) – 10 a.m.-8 p.m.
    • Fully vaccinated children 12 years and older may be counted as a designated visitor.

    Any approved visitors

    • Must go directly to a patient’s room — use of waiting rooms is not permitted. We encourage any approved visitors to coordinate their arrival and departure times.
    • Must use the approved, designated visitor entrance
    • Will be screened for COVID-19 symptoms
    • Will be asked to complete hand hygiene upon entry
    • Must wear an approved mask the entire time while inside the building, including in a patient’s room
    • Masks must be tight-fitting and completely cover nose and mouth
    • Visitors can wear their clean, well-fitted surgical mask, an N95 respirator, or KN-95 mask within VMFH facilities
    • Cloth masks are not permitted at this time. Visitors with cloth masks will be asked to change into a hospital-provided mask.
    • Are encouraged to maintain physical distancing (at least six feet apart from others)

    Patients who do not comply may have visitation access revoked. Please contact the hospital or your medical provider if you have any questions about the visitor policy.

    Virginia Mason Franciscan Health/Franciscan Medical Group Clinic visitor restrictions

    • Visitors are discouraged unless assisting a patient. Please contact your provider or the clinic with questions about their policy.
    • All individuals must wear a clinic-provided mask the entire time while inside the building.
    • Please contact the clinic before arriving for your appointment if you need of a COVID-19 test, or if you have COVID-19 symptoms. Symptoms and exposure guidance include:
      • Fever
      • Cough
      • Shortness of breath
      • New loss of taste or smell
      • Close, in-person contact with someone who has tested positive for the COVID-19 virus within the past 14 days
    • If symptoms are severe, call 911 or go directly to one of our Prompt or Urgent Care locations or Emergency Services departments.

Cafeteria and food services

Café

Hours: 6:30 a.m. to 7 p.m., seven days a week
St. Anne Hospital’s cafeteria is located on the fourth floor of the Birch Building. Cold foods, snacks and drinks are available anytime during regular hours of operation; hot meals are served 6:30–10 a.m., 11:30 a.m. – 3 p.m. and 4–7 p.m.

Menu

Espresso bar and vending

An espresso bar is located in the Galleria area on the fourth floor of the Birch Building and is open, Monday through Friday, from 6:30 a.m. - 2 p.m. Vending machines are located in the Galleria and the Emergency Services department lobby on the fifth floor.

Lost and found

Lost and found items are taken to the hospital’s environmental services office located on 2 Alder. Call 206-244-9970 ext. 5191 for information.

Parking

Free parking is provided for patients and visitors in the designated parking areas. Security officers are available upon request to escort visitors and others to their vehicles. If you’d like an escort, please ask a nurse to contact security.

Visiting hours

Family and friends are recognized as being beneficial in the healing and recovery of hospitalized patients. We encourage visiting that promotes rest, comfort and patient wellbeing. Visitors should consider a patient’s privacy and emotional and health care needs.

Guest limits

Please keep the following guidelines in mind when you have visitors:

  • One visitor per patient per stay
  • Exceptions will be approved by the physician or nurse
  • No children under the age of 12 are allowed in the Critical Care unit
  • Nursing staff may, at any time, ask visitors to leave based on the patient's clinical status and/or activity that hinders the ability to deliver patient care

Visitor hours

  • Monday - Friday: 5 a.m. - 7 p.m.
  • Saturday - Sunday: 7 a.m. - 7 p.m.

Wi-fi/cell phones

Patients and visitors with laptops and smart devices will find fast, convenient and free broadband service in the Emergency Services department, cafeterias and select waiting areas. Users should note that the connection is not encrypted and users assume all responsibility for access. Cell phones may be used inside the hospital so long as their use does not disrupt patient care or the care environment.