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View additional information >CHI Franciscan Billing, Insurance and Finances
We understand you may have questions regarding your medical bills or need assistance navigating the billing process. You may also be looking for information regarding online payments, financial assistance or our hospital pricing.
We’re here to help you
There’s no need to worry. We’re available to answer your billing questions by phone Monday through Friday from 8 a.m. to 5 p.m. by calling 1-888-779-6380.
Bills from other medical providers
It’s important to remember that while you may have been treated at one of our facilities, imaging, lab tests and other services and procedures may have been performed by other groups that regularly provide care for our patients. Many providers, ambulance companies and labs are separate businesses with their own billing and accounting procedures. Please contact these organizations directly with any questions regarding their bills.
It’s also important to remember that your medical bill will reflect the amount that was not covered by your insurance plan. If you have questions about your insurance coverage, please contact your health plan directly.